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If your Horton Product should fail, Horton wants to help you. Visit our Warranty FAQ to learn more about our warranty process.
Required fields are marked *
You will need the length, width, height, and weight of the package that you will use when shipping your parts to Horton before you continue.
Failed Part Profile(Warranty will not be processed without unit returned to Horton within 60 days of the failure.)
(300 characters max.)
(Distance traveled at failure time minus distance traveled when installed)
(Date when the original part failed)
In order to be eligible for warranty, a Horton kit/replacement clutch to repair/replace the failed unit must be purchased. Enter that replacement information below:
Note: All Horton parts and repair documents must be returned to be eligible for warranty consideration within 60 days of the failure.
Upload all supporting documents.
Invoice or repair order is required. If part is not original equipment, invoice from the original purchase is also required.
Click continue to be assigned a warranty claim number. The next screen will provide the claim number and allow you to print the form. Warranty claims without a claim number WILL NOT be processed.
