Réclamations au titre de la garantie

User / Vehicle Owner

Vehicle Profile

Failure Information

Replacement Part

Filing Information

Print Shipping Label (US ONLY. ALL OTHERS CHOOSE “OTHER”)

Please follow the instructions below to create a shipping label for a warranty parts return. All Horton fan drives, controls, parts and warranty related documents being submitted for warranty must be returned within 60 days to be eligible for warranty consideration.

A copy of the completed claim form must be included with all failed parts.

Horton’s preferred shipping partner is UPS. Please use the form below to generate a shipping label to affix to your return shipment to either be dropped off with UPS or picked up during your next scheduled pickup time. Please note that you cannot use the Horton account number to schedule a shipment pickup, this must be done via your UPS account number.

If your business does not use UPS as a shipper, you also have the option of returning the parts via your preferred carrier.

Click the Submit button below to get a claim number and a link to the shipping label.

If you have any questions, please call the Horton warranty department at 1-800-621-1320, option #3.

Thank you for your claim submission. Please send the part to us for warranty analysis. Don’t forget to include a copy of the claim form with the failed part.

Core & Warranty pick up contact – Carson Warehouse carsonwarehouse@visiontrans.com; Belfield Warehouse belfieldwarehouse@visiontrans.com

They will direct you on shipping instructions to send the part to our Canadian Warehouse:

Horton Returns
Quad Food Services Inc.
48 Belfield Road,
Etobicoke, Ontario M9W 1G1.

Please send the parts to:

Horton Mexico
S.D. de R.L. de C.V. Blvd.
Palmas Hills Lote 1 Y 2 Manzana II,
OF 1803 Palmas Hills
HUIXQUILUCAN; ESTADO DE MEXICO,
MEXICO, CP 52763

Horton will contact you regarding your claim submission.

Shipping Information

Package Information