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Horton announces simplified core return policy for reman parts in 2021

December 22, 2020

It's now easier than ever for heavy-duty aftermarket customers in North America to save time and money on remanufactured fan clutches.

Purchasers of Horton reman clutches will now receive full credit for the core returned in "off-truck" condition, provided it includes all required components and hasn’t been modified after it comes off the vehicle. Cores can be turned in assembled or disassembled.

When this credit and the time it takes to replace a fan clutch are factored in, reman parts provide a lower total cost of repair than using a rebuild kit. Clutches can be replaced in 1-2 man-hours, meaning a more affordable option for the end user and the ability for maintenance personnel to turn over their repair bays faster.

“We’ve already piloted this new policy with several key customers, and the response has been overwhelmingly positive,” Horton on-highway product manager Mat Stahl said. “We’ve removed the complexity often associated with multi-tiered core return policies and replaced it with a simple, straightforward process that saves customers money and gets their trucks back up and running faster.”

When a customer is looking to replace a fan clutch – either as a result of a truck-down situation or regular preventive maintenance checks – all a dealer, distributor or core center needs to do is collect the old core and send it to Horton for credit. All cores are inspected by Horton’s reman team, then refreshed with new bearings, springs and other central components to be remanufactured according to OEM specifications.

Horton's reman fan drive program accepts cores for all competitive fan clutches as well as Horton DriveMaster, DM Advantage, S, HT/S, MSC2, MSC3, HT650, RCV and RCX drives. Cores are eligible for exchange no matter what product is being used a replacement; for example, a customer could turn in a competitor core for credit towards a Horton reman.

Horton also covers the cost of shipping the old core to its state-of-the-art remanufacturing plant in Britton, South Dakota.

As long as the core -- specifically, the pulley and bracket -- is on “off-truck” condition, the customer will receive full credit. Unacceptable modifications include welding, grinding, sawing or other destructive means.

With supply chains rapidly evolving and the trucking industry seeing accelerated disruption, efficient and low-cost repair options allow for maximized uptime and, ultimately, a freer flow of goods. Reman parts make this possible by cutting down on repair times and lowering cost for multiple members of the aftermarket parts channel.

They’re also good for an increasingly challenged environment. Every reman part that’s made saves on both raw materials and emissions from machining equipment.

For full details, check out Horton’s updated core return guidelines, effective Jan. 1, 2021.